I got here throughout an superior LinkedIn submit from Jonas Juehl Thomsen who’s a Regional Director at Danish financial institution Arbejdernes Landsbank.
It was written in Danish, so except you’re Danish, you wouldn’t have seen it – however you positively ought to, so right here is my translation of the important thing components:
We don’t have a objective of retaining staff! As an alternative, we deal with creating happiness at work and thus make individuals need to keep.
In Arbejdernes Landsbank, we make an effort to make it enjoyable to go to work!
It is a prerequisite for succeeding with our ambitions for workers, the shopper expertise and, not least, strengthening the financial institution’s place.
For me, crucial success criterion is “Taking duty and doing the fitting factor”!
This requires that we don’t simply lend a serving to hand as leaders.
However that we additionally make an effort to make it simple to do the fitting factor for our staff.When this succeeds, work is sensible.
And that makes individuals need to keep!
In Arbejdernes Landsbank, a number of years in the past, we did away with meaningless goal metric regimes. As an alternative, we deal with what effort we should always make for one another and for the shoppers!
Why? As a result of it creates the fitting circumstances for us to at all times put the shopper on the heart – and ship the attentive and competent recommendation that prospects ought to anticipate.
Near 50% of latest hires within the sector are gone after 5 years. Sadly, these are info in yesterday’s article in FinansWatch with Finansforbundet as a supply.
For my part, this isn’t an worker downside. It’s a administration duty – which now we have already taken to coronary heart!
Let’s as soon as and for all drop retention as a spotlight space however as an alternative deal with making it value it to remain. Which means we routinely present up with constructive power and braveness for the adjustments we have to succeed with.
It’s no coincidence that prospects have chosen us because the Danes’ most popular financial institution for 16 years in a row!
When staff are thriving, prospects can really feel it.
Do you additionally search a office with the fitting focus in your well-being and growth Please contact me on or go to our web site for vacancies.
How superior is that this. No efficiency metrics, only a deal with serving to prospects and coworkers. No direct deal with retention, only a deal with making staff pleased.
Kudos, Jonas.
Right here’s one other element I favored: Jonas’ LinkedIn profile lists his title as “Regionsdirektør I Mennesket først!” which interprets to “Regional Director of People first!”